Return Policy
Readout here The Return Policy of Shadeotech
**Custom Made for You**
At Shadeotech window fashions we take pride in delivering high-quality, custom-made Blinds, Shades, and Shutters tailored specifically to your preferences and needs. Our products are crafted to your exact specifications, including size, color, material, and design.
**Understanding the Custom Nature of Your Order**
Due to the bespoke nature of our products, we do not accept returns or exchanges once an order is placed. This policy is in place because:
1. **Customization**: Each product is custom-made to order, meaning the materials are cut and prepared according to your specific requests.
2. **Uniqueness**: The unique specifications of each order, including sizes and design preferences, mean that returned items cannot be resold or repurposed for another customer.
**Our Commitment to Satisfaction**
We understand the importance of getting your custom order right. Here’s how we ensure your satisfaction:
**Consultation**: Our team is available to guide you through the selection process, offering professional advice on materials, designs, and measurements to ensure your satisfaction.
**Confirmation**: Before your order is finalized, you will receive a detailed summary for confirmation, giving you a chance to review and adjust any specifications.
**Quality Assurance**: Each order undergoes a thorough quality check before dispatch to ensure it meets our high standards and your expectations.
**Exceptions**
While we stand by our no return or exchange policy for custom-made products, we are committed to resolving any issues related to:
– Manufacturing defects
– Discrepancies between your order specifications and the final product
In such cases, please contact us within 24 hours of receiving your order, providing photographic evidence of the issue. We will work with you to rectify the situation, which may include repairs, replacements, or other solutions on a case-by-case basis.
**Contact Us**
For more information or assistance with your order, please contact our customer service team at: Info@shadeotech.com
We appreciate your understanding and look forward to providing you with quality, custom-made window treatments that add beauty and functionality to your space.